-
Period: to
CLASSICAL SCHOOL
SCHOOLS Beginning Dates Emphasis
CLASSICAL SCHOOL
Scientific Management
Administrative Management
Bureaucratic Management -
Period: to
STAGE 1
-
SHEWHART WALTER
Proposes the control charts to his superiors -
JOSEPH MOSES JURAN
Starts the program of statistical sampling and the tecnics of control graphics -
Period: to
STAGE 2
-
Period: to
BEHAVIORAL SCHOOL
Human Relations
Behavioral Science -
SHEWHART WALTER
publish his book " Economic control of quiality of manufactured product"
"Random sampling"
"American mathematical monthly" -
WILLIAM EDWARDS
Contributes to the growth and understanding of statics while starting to teach mathematics and statics at USDE graduate school -
SHEWHART WALTER
publish "Statical method from the viewpoint of quality control" -
ARMAND FEIGENBAUM
publish his book "Total control of quality" -
WILLIAM EDWARD
Developed sampling techniques used during the 40s US Census -
Period: to
QUANTITATIVE SCHOOL
Management Science
Operations Management
Management Information Systems -
JOSEPH MOSES JURAN
Aplies the Pareto principle which helps the company in quality matters -
KAORU ISHIKAWA
The first diagram that helps a group of engenier -
SHINGO SIGEO
Explains that process and operations cannot be separated and starts looking into productivity issues -
Period: to
SYSTEMS SCHOOL
-
Period: to
STAGE 3
-
GENICHI TAGUCHI
he publish a book that introduced the concept of orthogonal arrays -
GENICHI TAGUCHI
He publish a book on design of experiments -
Period: to
CONTINGENCY SCHOOL
-
SHINGO SIGEO
Creates the SMED system to realized zero quality defects -
Period: to
STAGE 4
-
JOSEPH MOSES JURAN
Publish his book in administration "managerial breakthrough -
SHINGO SIGEO
Developes the POKA-YOKE, mistake-proofing, defects =0 concept -
SHEWHART WALTER
Publish "industrial quiality control" -
SHINGO SIGEO
Developes the pre-automation system -
GENICHI TAGUCHI
Devised a new concept in quality called Quality Loss Function -
JOSEPH
Juran trilogy:
divides the administration of quiality process in three steps
1- planeation
2- control
3- improvement -
EDGAR SCHEIN
Schein model of oranizationl culture -
Period: to
STAGE 5
-
WILLIAM EDWARD
MIT publishes Demings book "quality, productivity, and competitive position"
Creates the W. Edwards Deming institute for the improvement of productivity and quality -
WILLIAM EDWARD
Founds the W. Edwards Deming center for quality, productivity and competitiveness at columbia business school -
Period: to
STAGE 6
-
WILLIAM EDWARD
He publishes his book " the new economics for industry, goverment, and education
includes the 14 points of management -
EDGAR SCHEIN
Identifies the 3 levels in organizations