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Group Dynamics
Learning of psychological and behavior process, Understanding decision making, Core to understanding racism, sexism and other sorts of that nature. -
robert owen
stopped chil labor -
Knights of Labor American Labor
organization, Rejected Socialism and Radicalism -
Henri Fayol
Was a french mining engineer -
Frederick Taylor
part of the Efficiency movement in the progressive era. -
Classical School of Management Selecting training
Develop new job skills. The importance of Spirit of the employee -
Max Weber
bureaucratic organizations approach -
Optimum shovel - “One Best Way”
-prior to scientific management
-became interested in improving workers productivity -
Elton Mayo
Believed in relationships that form in informal Organizations -
Frank & Lillian Gilbreth
were a married couple, lillian was interested in studying workers reaction working in stressful conditions. The mother of 12 children -
Wagner Act giving unions members more rights
Caused businesses to negotiate contracts.
helped with the fire and hire solution. -
Hawthorne Studies or Hawthorne effect
Where by observing the behavior of the employee Motivation to the worker Production gained as Motivation did -
Theory X and Theory Y
-theories of human motivation
-theory x-assume that workers are unmotivated and dislike working
-theory y-assume that workers love work -
Transactional Analysis
-method of understanding interpersonal communication -
Mary Parker Follett
Taught how workers should be involved in desscion making -
Conflict Management
Process of limiting negative conflicts, Enhance learning, properly manage conflicts. -
Eric Berne
-best known as creator of transactional analysis
- author of games people play -
Total Quality Management
Improving the the quality of the products workers. Developed quality control -
Carl Rogers
-was an influential psychologist
- considered to be one of the founding fathers of psychotherapy -
W. Edwards Deming
-what ever happened in organization was more important than the product -
ROWE
Results Only Work Environment Human resource management. limited hours worked, significant freedoms -
The Philosophy of Manufacturers - Andrew Ure