Operations Management - Historical Perspective

  • Total Quality Management

    Total Quality Management
    Total quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training.
  • Just-In-Time

    Just-In-Time
    The just-in-time (JIT) inventory system is a management strategy that aligns raw-material orders from suppliers directly with production schedules. Companies employ this inventory strategy to increase efficiency and decrease waste by receiving goods only as they need them for the production process, which reduces inventory costs. This method requires producers to forecast demand accurately.
  • Lean Services

    Lean Services
    Lean services is the application of lean manufacturing production methods in the service industry (and related method adaptations). Lean services have among others been applied to US health care providers[1] and the UK HMRC
  • Supply Chain Management

    Supply Chain Management
    In commerce, supply chain management (SCM), the management of the flow of goods and services,[2] involves the movement and storage of raw materials, of work-in-process inventory, and of finished goods as well as end to end order fulfilment from point of origin to point of consumption.
  • Six Sigma Quality

    Six Sigma Quality
    Six Sigma strategies seek to improve the quality of the output of a process by identifying and removing the causes of defects and minimizing impact variability in manufacturing and business processes. It uses a set of quality management methods, mainly empirical, statistical methods, and creates a special infrastructure of people within the organization who are experts in these methods.
  • Sustainable Operations Management

    Sustainable Operations Management
    Sustainable Operations Management focusses the on sustainability of supply chains. It aims for solutions that make supply chains more sustainable, while maintaining efficiency.
  • Internet of Things

    Internet of Things
    Internet of Things (IoT) essentially involves expanding the capabilities of the internet much further than traditional computers and smartphones, to include many other sensors/devices covering an enormous range of processes and environments.