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Management Timeline
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TQM
Walter A. Shewhart wrote Many of his writings were held internally at Bell Laboratories. One of these was the historic memorandum of May 16, 1924, in which he proposed the control chart to his superiors. He developed methods for statistical analysis and control of quality -
Theory X
Elton Mayo questions the behavioral assumptions of scientific management. The studies concluded that human factors were often more important than physical conditions in motivating employees to greater productivity.