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Scientific Management
Frederick Taylor decides to time workers at the Midvale Steel Company for their rated output. His view of the becomes foretelling. In Taylor's scientific management approach, the managers were elevated in status, while the workers' roles were negated. -
Taylorism
The Taylor Society publishes a revised and updated practitioner's manual. -
The Hawthorne Studies
Elton Mayo becomes the first to question the behavioral assumptions of scientific management. The studies concluded that human factors were often important than physical conditions in motivating employees to greater productivity -
Organization Development
Social scientist Kurt Lewin launches the Research Center for Group Dynamics at the Massachusetts Institute of Technology. His contributions in change theory, action research, and action learning. Earn him the title of the "Father of Organization Development." The systematic application of behavioral science knowledge at various levels to bring about planned change -
Sociotechnical Systems Theory
A group of researchers from London's Tavistock Institute of Human Relations, led by Eric Trist, studied a South Yorkshire coal mine in 1949. Their research leads to the devlopement of the Sociotechnical Systems Theory, which considers both the social and technical aspects when designing jobs. -
Hierarchy of Needs
Maslow's hierarchy of needs theory is published in his book Motivation and Personality. This provides a framework for gaining employees' commitment. -
Leadership/Management
Peter Drucker writes The Practice of Management and introduces the five basic roles. The five roles being setting objectives and planning, organizing the group, motivating and communicating, measuring performance, developing people -
Theory X and Y
Douglas McGregor's Theory X and Y principles influence the design and implementation of personnel policies and practices -
Management Grid
Robert Blake and Jane Mouton develop a management model that conceptualizes management styles and relations -
Performance Technology
Tom Gilbert publishes Human Competence: Engineering Worthy Performance. It describes the behavioral model that became the bible of performance technology -
Learning Organization
Peter Senge popularized the Learning Organization in The Fifth Discipline: The Art and Practice of the Learning Organization. He describes the organization as an organism with the capacity to enhance its capabilities and shape its own future -
Ethics
On December 11, 1995, a fire burned most of Malden Mills to the ground and put 3,000 people out of work. Most of the 3,000 thought they were out of work permanently. CEO Aaron Feuerstein says, "This is not the end" - He spent millions of all 3,000 employees on the payroll with full benefits for 3 months until he could get another factory up and running. He answers "The fundamental difference is that I consider our workers an asset, not an expense." -
Drive Theory (Motivation)
While the concept of Drive in motivational theories has been around since the early 1900s and was researched in depth by Edward L. Deci, Daniel Pink popularized the concept with his book. Pink argues against old models of motivation driven by rewards and fear of punishment by extrinsic factors, such as money, and lays forth the premise that human motivation is largely intrinsic, and that the aspects of his motivation can be divided into autonomy, mastery, purpose