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Scientific Management
Frederick Taylor scientific management approach,the managers was elevated in status while the workers roles was negated -
The Hawthorne Studies
Elton Mayo becomes the first to question the behavioral assumptions of scientific management.The studies concluded that human factors were often more important than physical conditions in motivating employees to greater productivity. -
Organization Development
the systematic application of behavioral science knowledge at various levels to bring about planned change. -
Sociotechnical Systems theory
4 basic components: environment subsystem,social subsystem,technical subsystem,organizational design.this is a complete 180 degree departure from Frederick Taylor's scientific management. -
Hierarchy of Needs
this provides a framework for gaining employees commitment -
Hygiene and Motivational Factors
Hygiene factors must be present in the job before motivators can be used to stimulate the workers -
Theory X and Theory Y
Douglas McGregor's theory x and theory y principles influence the design and implementation of personnel policies and practices -
Management Grid
there grid uses two axes:"concern for people" is plotted using the vertical axis and "concern for task" is along the horizontal axis. -
Performance Technology
accomplishments are the best starting points for developing performance standards. -
Learning Organization
Any organization that understands itself as a complex,organic system that has a vision and purpose.it uses feedback systems and alognment mechanisms to achieve its goals.it values teams and leadership throughout the ranks.theres 5 discplines...System thinking,Personal mastery,Mental Models,Shared vision,team learning.
