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Graduated from EMU
BS in Network and Information Technology Administration -
Period: to
Divisional Technical Support Specialist for Washtenaw Community College
- Maintained 500+ computers in labs, offices, classrooms, and extension centers
- Maintained Windows domain controllers and servers to support academic computing
- Researched and develop new solutions to promote academic labs and classrooms
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Supporting MS Win 2000 Pro and Svr
Attended week long training at New Horizons Computer Learning Center in Lavonia, MI -
Implementing and Supporting Windows XP Pro
Attended week long training at New Horizons Computer Learning Center in Lavonia, MI -
Obtained Cicso Certified Network Administrator Certificate
Valid until June 4th, 2007 -
Implementing, Managing and Maintaining a MS Windows 2003 Server Network Infrastructure
Attended week long training at New Horizons Computer Learning Center in Lavonia, MI -
Maintaining a MS Windows Server 2003 Enviroment
Attended week long training at New Horizons Computer Learning Center in Lavonia, MI -
Managing Microsoft SMS 2003 Server
Attended week long training at New Horizons Computer Learning Center in Lavonia, MI -
Symantec Ghost 8.2 training
Attended training course presented by Big Bang Training. -
Attended Mac OS X Support Essentials v10.4
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Obtained my Apple Certified Help Desk Specialist Certificate
Based on Mac OS X ver 10.4 Certication Description -
Period: to
University of Michigan Campus Computing Sites PC Team Member
- Provide Level 2 support to 1200 PCs across the University Campus
- Develop new technologies and scripts to automate the Windows environment
- Provide on-call support
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Period: to
LSAIT Senior Systems Administrator
- Provide Level 3 support for Windows computers for the College of LSA
- Support central services for the college Windows environment.
- Develop, build, and support the Windows Lifecycle Management systems for the college
- Develop, support, and lead the Windows Community effort within the college
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Day I turned into a Cartoon
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