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Period: to
Hospitality Technology: 1950 - 2012
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Swimming Pools
Kemmons Wilson opens the first Holiday Inn in Memphis, Tennessee. He pledged to have a pool at every property for the kids. Holiday Inn went international in 1960. -
SABRE
American Airlines C.R. Smith and IBM’s R. Blair Smith (no relation!) meet and forge an alliance to improve the Reservisor system. The result was SABRE (Semi-Automatic Business Research Environment). The network was completed in 1964. -
The First Marriott
J.W. Marriott opens the first Marriott motor-hotel in Arlington, Virginia. The Twin Bridges Marriott has 365 rooms. -
ARS
A number of airlines follow American’s lead with development of Airline Reservation Systems (ARS). Delta’s DATAS launches in 1968 followed by United’s Apollo in 1971 and TWA’s PARS in 1972. In 1976 United provided the system to travel agents with the other airlines releasing their systems through 1978. -
ARPANET
The first ARPANET link is create between the University of California and Stanford University. -
Internet
The first recorded use of the term Internet in December by the Network Working Group. It was used as short-hand for the term internetworking. -
TCP/IP
The TCP/IP transmission protocol is launched. -
E-Mail
CompuServe is the first to bring electronic mail and the service to support it to personal computers. -
AOL and Prodigy
America Online (AOL) and Prodigy emerge as dial-in networks. -
Amadeus CRS
Air France and Lufthansa develop the Amadeus CRS. -
Videcom migrates into Galileo CRS
Videcom, the first multi-access global reservations system is migrated into the Galileo CRS. -
Nokia 9000 Communicator
The first mobile phone the Nokia 9000 Communicator is launched in Finland. -
Version 4 of the BGP Protocol
Version 4 of the BGP protocol is created and effectively decentralizes the Internet into a wholly public communications medium. -
Expedia
Microsoft Corporation launches Expedia. USA Networks (later InterActiveCorp) under Barry Diller purchases the company for $1.5 billion. -
9/11
September 11, a terrorist attack on the World Trade Center and the Pentagon prompts an 80% decline in travel. -
Phone E-Mail
Blackberry launches the first phone-based e-mail delivery system. -
Travelport owns 46% of travel agency market
Travelport, owner of Galileo purchases Worldspan and immediately controls 46% of the travel agency market. -
Hospitality Performance Group
The Hospitality Performance Group (HPG) is launched and immediately begins to change electronic marketing for the travel and hospitality industries. -
HPG beats competition
One of HPG’s 1st clients soundly beats all competitors in the Orlando market for occupancy and RevPar in Q-1.