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IATA
IATA changed the industry by providing safe and secure transportation to the passengers and to represent, lead and serve the airline industry. -
ABTA
ABTA affected the industry because for more than 60 years ABTA and its members have been helping holidaymakers to get the most from their travel by working to high professional standards and offering choice, value and quality. -
Working pattern
Most workers who work a 5-day week, must receive 28 days paid annual leave per year. This is calculated by multiplying a normal week (5 days) by the annual entitlement of 5.6 weeks.
Bank or public holidays do not have to be given as paid leave. An employer can choose to include these holidays as part of a worker’s statutory annual leave. -
Code of Conduct
Developed In 1950, merged with ITA -institute of travel agent, 2008 Merged with FTO- federation of tour operator. -
1965 Lord Thomson took the first steps towards creating Thomson Holidays
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Trade description act
trade description act affected the industry by preventing manufacturers, retailers or service industry providers from misleading consumers as to what they are spending their money on. -
FCO - Foreign & Commonwealth Office
The Foreign Commonwealth Office changed the industry by letting holiday makers know about overseas countries before the go on or decide to go to that place. -
1969 The Development of Tourism Act established the English, Wales and Scottish Tourist Boards, plus the BTA (BritishTourist Authority) – now Visit Britain
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1970 Car ownership in the UK reached 11 million
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ATOL
ATOL changed the industry by providing refunds to travellers affected by any event which causes the airline to be unable to provide travel for its customers, and to arrange for flights (in addition to accommodation and other items which may be included in a package holiday) to return home those who are still abroad at this time. -
CAA
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Unfair contract act
An Act to impose further limits on the extent to which under the law of England and Wales and Northern Ireland civil liability for breach of contract, of for negligence or other breach of duty, can be avoided by means of contract terms and otherwise, and under the law of Scotland civil liability can be avoided by means of contract terms. -
Health and Safety act
this changed the industry by Securing the health, safety and welfare of persons at work;
Protecting persons, other than persons at work, against risks to health or safety arising out of or in connection with the activities of persons at work;
Controlling the keeping and use of explosive or highly flammable or otherwise dangerous substances, and generally preventing the unlawful acquisition, possession and use of such substances. -
AITO
AITO changed the industry by giving members specialist advice in destinations or types of holiday about which they are particularly passionate, meaning they are uniquely placed to provide personalised advice based on first-hand experience. -
Consumer protection
ensure that: Goods are safe;
Unsafe goods, or goods which would be unsafe in the hands of certain persons, are not made available to persons generally;
That appropriate, and only appropriate, information is provided in relation to goods. Regulations under this section cannot be made to apply to
Growing crops and other things which are part of land because they are attached to it;
Water, food and fertiliser;
Gas supplied under the Gas Act 1986 or the Gas (Northern Ireland) Order 1996 -
stability descriminaton
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Package Holiday
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Employee Act
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Data Protection