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Kickoff Call or Meeting with Business owner and SPS. Deliverables:
* Kickoff documentation Complete
* Select or Elect Technical contact -
SPS gathers, confirms kickoff documentation. Creates complete documentation on scope of project and requirements, expected service levels ofthe vendor, and all other relevant info.
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• One week to send RFP to proposed vendors
o Vendors can reject RFP or ask questions
o CB responds with answers in 3 business days. -
Create documentation: 3 days.
• Evaluation Criteria. Comparing and contrasting. Pull in info from message map. Create short list and set meeting with BO -
Evaluation day with BO and Team. Select and confirm vendor short list. Final decision can be made or optional Vendor Day.
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Full week after proposals are due.
top 2 to 3 vendors.
Demo day evaluation forms, notes. -
3 days after vendor day.
• Complete with BO and team.
• Receive final verdict from BO. -