Hospitality Industry Technology Timeline

By jaibb04911

  • The first record of an inn dedicated to providing accommodations at a fixed rate.

  • The first publicly traded hotel (the City Hotel) opens in New York City

  • The first “modern” hotel (the Tremont) opens in Boston.

  • American Airlines installs the first automated booking system the electromechanical Reservisor.

    Both Sheraton Hotels and Goodyear Tire Company used the system to manage inventory.

  • Kemmons Wilson opens the first Holiday Inn in Memphis, Tennessee. He pledged to have a pool at every property for the kids.

  • American Airlines C.R. Smith and IBM’s R. Blair Smith meet and forge an alliance to improve the Reservisor system.

    The result was SABRE (Semi-Automatic Business Research Environment)

  • J.W. Marriott opens the first Marriott motor-hotel in Arlington, Virginia.

    The Twin Bridges Marriott has 365 rooms.

  • Holiday Inn goes international

  • SABRE is completed

  • Delta’s DATAS launches

  • Period: to

    A number of airlines follow American’s lead with development of Airline Reservation Systems

  • The first ARPANET link is create between the University of California and Stanford University.

  • United’s Apollo System launches

  • TWA’s PARS launches

  • The first recorded use of the term Internet in December by the Network Working Group

    It was used as short-hand for the term internetworking.

  • United provided the Apollo system to travel agents

  • The TCP/IP transmission protocol is launched.

  • CompuServe is the first to bring electronic mail and the service to support it to personal computers

  • America Online (AOL) and Prodigy emerge as dial-in networks.

  • Videcom, the first multi-access global reservations system is migrated into the Galileo CRS.

  • The first mobile phone the Nokia 9000 Communicator is launched in Finland.

  • Version 4 of the BGP protocol is created and effectively decentralizes the Internet into a wholly public communications medium.

  • Microsoft Corporation launches Expedia.

    USA Networks (later InterActiveCorp) under Barry Diller purchases the company for $1.5 billion.

  • a terrorist attack on the World Trade Center and the Pentagon prompts an 80% decline in travel.

  • Blackberry launches the first phone-based e-mail delivery system.

  • There are 4.7 billion mobile phone subscriptions (2 out of every 3 people on the planet).

    There are more people with mobile phones that have running water or toothbrushes.

  • Apple introduced the iPad, another revolution in portable “tablet” computing.

  • The number of smart phones worldwide reaches 1 billion.

    This took 14 years to reach this number. It is estimated that it will take three more years to reach 2 billion.

  • Tablet computers become the fastest adopted technology hardware with a 10% adoption rate in 2.5 years.

  • Apple introduces the iPhone, revolutionizing the mobile phone industry.

    More than 74 million iPhone were sold in the next 4.5 years.