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311 Project Timeline

By ault_d@cityofelgin.org

  • The Start

    The Start
  • Period: to

    311 Project Timeline

  • Public Works InfONE Test Project Begins

    Public Works InfONE Test Project Begins

  • 311 CRM Research Period Begins

  • 311 Project Teams Established

  • Project Team Workshops Completed

  • Project Team Final Reports Completed

  • 311-CRM RFP Issued

    311-CRM RFP Issued

  • Start Vendor Negotiations

  • 311 COW Memo

  • Salesforce Configuration and Chatter Pilots Begin

  • 311 Renovations Complete-Expanded Pilot Begins

    311 Renovations Complete-Expanded Pilot Begins

  • 311 Center Goes Live

    311 Center Goes Live