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Universal Utilities incorporated
Incorporated in 1998, Unicom has helped nearly 300,000 businesses to save a total of £500 million off their gas, electricity and telephone bills. -
Telecom sales commence
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Purchased and renovated Universal House.
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Purchased and renovated current head office.
Unicom has developed its Manchester head office to accommodate up to 500 customer service and support personnel. -
Graduate training scheme launched
Graduate Recruitment The formal part of the programme will take one year to complete and graduates will be assessed based upon their individual skill sets and recruited into the business. -
Double Fast Track
Unicom named in the Sunday Times Virgin Fast Track 100, to add to its Sunday Times Profit Track 100 success earlier in the year. We are one of only three businesses nationwide, and the only one outside London, that appeared in both the Profit Track and Fast track top 100 for 2006. -
Unicom becomes Public Limited Company
On 6th December 2006, Universal Utilities Limited, trading as Unicom, became a Public Limited Company (PLC). Universal Utilities will remain privately owned and at present has no plans to be listed on the London Stock Exchange, the Alternative Investment Market (AIM) or any other stock market. -
Unicom hits 100,000 business customer landmark
Unicom has signed up its 100,000th small business, a five-fold increase in 36 months. We credit our success to a call centre with a difference - a 'normal' 0161 phone number, and UK-based people answering incoming calls in around six seconds. -
Unicom in Sunday Times Top 100 UK companies for third time
Unicom has been named in the Sunday Times list of the UK's fastest growing companies for the third time. Profit Track charts Britain's fastest-growing companies by profit growth - and Unicom is rated at 96th place in the Sunday Times PricewaterhouseCoopers Profit Track 100 league table of Britain's private companies. -
Unicom celebrates Tech Track 100 ranking
Unicom celebrated this week after being named in the Sunday Times list of the UK’s fastest growing tech companies by turnover growth over a three year period. -
Unicom undercuts competition with new directory service
118 777 website Unicom launch a directory enquiries product, 118 777, which will match the service level but undercut the price of the three biggest players in the market. 118777 from Unicom is available to both business and residential users. -
Unicom reports another strong year of trading as profits continue to rise
Unicom report a 13.5% increase in sales and a 23.6% rise in profits to the end of April 2008, its ninth trading year. The Manchester-based business saw turnover increase from £36.7 million to £41.6 million, with pre-tax profits at £9.5 million compared to £7.7 million to the end of April 2007. -
Unicom makes it into Tech Track 100 companies ranking of 2008
Unicom is celebrating this week as the company will be named in this weekend’s Sunday Times list of the UK’s fastest growing tech companies by turnover growth over a three year period – its fifth Sunday Times listing in three years. In both 2006 and 2007 Unicom was ranked by both profit growth and turnover growth over a three year period – the only company nationwide to be ranked by both profit and turnover. -
Unicom awarded Iso 9001 certification
Following an independent assessment Unicom has been awarded ISO 9001 certification. This prestigious award is recognised world-wide and has only been achieved by about 5% of UK businesses. -
Unicom files record sales and profits
Unicom file accounts showing a 7.0% increase in sales and a 14.3% rise in pre-tax profits to the end of April 2009, its tenth trading year. The Manchester-based business saw turnover increase from £41.6 million in 2008 to £44.5 million in 2009, with pre-tax profits up from £9.8 million to £11.2 million. -
Unicom recognised as an Investors in People
Unicom has been awarded the nationally recognised Investors in People standard following rigorous independent assessment. The Investors in People standard focuses on 3 key principles:- Developing strategies to improve the performance of the organisation
- Taking action to improve the performance of the organisation
- Evaluation of the impact on the performance of the organisation
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Unicom recognised for ‘Putting the Customer First’
Unicom has added to the list of awards it has gained by being recognised as meeting the Putting the Customer First standard, a nationally recognised service standard. -
Unicom recognised for Customer Service Excellence
Unicom is the first utility company in the UK to be awarded Customer Service Excellence status following assessment of its customer insight, the culture of the organisation, information and access, delivery and timelines, and quality of service. Unicom is only the second private company to have achieved the standard, following rigorous assessment. -
Launch Unicom Mobile
Unicom Mobile Unicom is continuing its growth strategy to become the UK’s total communications solutions provider by launching its mobile phone product. From today, Unicom’s 80,000 existing customers will be able to benefit from its new simple mobile phone package, with one bill and one contact number for all telecoms services. The mobile package is designed so users only pay for the calls and services they actually use, rather than paying for -
nicom complete renovation of new storage and archive centre
Rennovation work, started earlier this year, has now been completed on a new storage and archive centre and valuable space has been freed up at Unicom’s head office. Although the building work was completed on schedule in February, it has taken a number of months to transport and organise the large number items to be placed into storage. -
Unicom files record sales and profits
Unicom has today filed accounts showing a 13% increase in sales and a 14% rise in pre-tax profits to the end of April 2010, its eleventh trading year. The turnover increased from £44.5 million in 2009 to £50.5 million in 2010, with pre-tax profits up from £11.2 million to £12.8 million. -
Unicom hits 500 million calls, 1 billion minutes
Unicom hits a double milestone. One of our 60,000 customers makes the 500 millionth call routed since we launched, and at around about the same time we also completed 1 billion minutes of call time sold.
