Key developments

  • When was the first CRS introduced? By which airline?

    In 1960 the first CRS was introduced by American Airlines.
  • When was GDS invented? How are they different to CRS?

    GDS was first invented in 1960. CRS are computer reservations whereras GDS allow agents to view services in real time with links to more than one supplier.
  • When was the first online booking available for flights?

    In 1994 the first online booking systems and etickets were also introduced.
  • What was the first travel agent?

    Travel web was the first online travel agent in 1994.
  • VR tours invented

    VR tours were invented in 1994. The first VR was a museum tour for a 3D show of Dudley castle.
  • Tripadvisor

    Trip advisor was founded in Feburary 2000 by Stephan Kaufer, Langley Steinert, Nick Shanny and Thomas Palka. Trip advisor gives information and reviews on attractions and businesses for tourists wanting to travel.
  • When did skyscanner come about?

    Skyscanner was first released in 2002.
  • Amadeus Tests Virtual Reality

    Ademeus VR was first releases in 2017. Amadeus allows customers to book their holidays using a VR headset and choosing what they want for their holiday. This opens up new opportunities for tourism and the business.