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High School
Underwood High School
Aug 1996- May 2001
Diploma -
Education After High School
-
Period: to
Member Service Representative
Empire Corporate Credit Union Sioux Falls, SD
• Process Currency orders from the member credit unions
• Process ACH returns, notice of changes, and balanced the account
• Responded to member requests
• Assisted with research in all areas -
Period: to
Collection and Accounts Receivable Supervisor
FirstC
• Manage and oversee all past due accounts
• Assist in Project development and deployment of new operating systems
• Handled all Human Resource functions for the Collections and Accounts Receivable Departments, including but not limited to: interviews, written and verbal warning correctives, time card approval, and employee reviews
• Resolve unsatisfied customer complaints.
• Responsible for third party collection agencies
• Maintain excellent communication and relations with other units -
Professional Training
Rockhurst University
1.2 CEU's or 12 hours of continuing Education
Management & Leadership Skills for First Time Managers -
Professional Training
Rockhurst University
04/21/2004
Collecting Accounts Receivable -
Education After High School
-
Professional Training
Lamont Hanley & Associates
03/13/2007
Advanced Collection Techniques -
Period: to
Purchasing Analyst
FirstComp Insurance Omaha, NE
• Manage vendor contract
• Perform supplier due diligence
• Implement new vendors within the organization
• Identify cost saving opportunities -
Education after High School
-
Education after High School
-
LIttle League Baseball Coach
-
Period: to
Business Analyst
FirstComp Insurance Omaha, NE
• Responsible to review business strategy and processes to drive future technology development
• Ensure new technology introduced coincides with current business processes
• Create new requirements
• Manage User Acceptance Testing
• Act as a liaison between business users, management, and IT -
LIttle League Baseball Coach
-
LIttle League Baseball Coach
-
LIttle League Baseball Coach
-
West Fair Committe Member
-
Professional Training
IIBA Coference and Training
09/01/2013
Business Analysis Training -
West Fair Committe Member
-
Professional Training
IIBA Coference and Training
09/01/2014
Business Analysis Training