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Uniformity system
- Introduced by Eli Whitney in 1798
- Created a necessity for measuring dimensions
- Evolved into specifications
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Moving assembly line
- Introduced by Henry Ford in 1913
- Highlighted the importance of part consistency
- Led to the sampling method, replacing 100% inspection
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Control charts
- Introduced by Walter Shewhart in 1924
- Signaled the age of statistical quality control
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Quality movement
- Introduced by the Japanese in 1945
- Pioneered the usage of data to quantify variation
- Ensures integration of quality across all levels of an organization
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Customer Centric Products
- Japanese focused on eliminating defects and reducing cycle time
- Resulted in production of high-quality, efficient, and customer-centric products
- Japanese focused on eliminating defects and reducing cycle time
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.Zero defects
- Was introduced by Philip Crosby in 1980
- Led to perfection in a product, process, or service is attainable.
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Quality standards
- Introduced by the International Organization for + Standardization (ISO) in 1987
- Led to uniformity in quality practices across countries
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Six Sigma
- Motorola wins the first Malcolm Baldrige National +Quality Award in 1987 Led to the present Six Sigma methodology