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Motorola develops the Six Sigma methodology to improve quality and reduce defects in its manufacturing processes. Bill Smith, an engineer at Motorola, is considered the "father" of Six Sigma. -
Motorola wins the first Malcolm Baldrige National Quality Award, largely due to its implementation of Six Sigma, which begins to attract the attention of other companies. -
Under the leadership of Jack Welch, General Electric (GE) adopts Six Sigma and implements it throughout the organization, demonstrating its effectiveness on a large scale and popularizing it globally. -
Mikel Harry and Richard Schroeder publish this book that helps standardize and disseminate knowledge of Six Sigma, consolidating its theory and practice. -
The integration of Six Sigma with Lean Manufacturing principles leads to the creation of Lean Six Sigma, combining Lean's waste reduction with Six Sigma's structured methodology. -
Service companies, including the financial and healthcare sectors, begin adopting Six Sigma to improve the quality of their administrative and customer service processes. -
The Big Data revolution and advances in predictive analytics allow organizations to apply Six Sigma more effectively, leveraging large volumes of data to identify and solve problems. -
The International Association for Six Sigma Certification (IASSC) and other organizations standardize certification programs, ensuring quality and consistency in the training of Six Sigma professionals. -
Six Sigma continues to evolve with the integration of advanced digital technologies such as artificial intelligence and robotic process automation (RPA), allowing companies to achieve higher levels of efficiency and quality. Additionally, the methodology continues to adapt to the specific needs of various industries in an increasingly digital and globalized world.