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THE BEGINNING
A new business was born, known as Ground Operators.
small entrepreneurships operating in a single destination.
Basic services; airport, meet&greet, transportation, tours, recreations(golf-groups). -
DMC was named in EUA.
Phil Lee, coined the name.
spouse/ guest programs, including women. -
Coming of Age
DMCs expanded their role in the meeting, convention and incentive travel industry, Dmc´s were popping up everywhere. -
Period: to
RECESSION
More companies were competing for few dollars. -
CONSOLIDATION
We witnessed aggressive national expansion and “corporatizing” of the destination management business through institutional investment and venture capital. Mergers and acquisitions, joint ventures, rollups, cooperative marketing agreements, and even franchise offerings changed the face of destination management. All of this created a dynamic, competitive, and thriving industry where only the strongest survived. -
GLOBALIZATION ON THE RISE
Large meeting planning departments have been scaled down, and it has become more difficult for corporations to manage multiple suppliers across the country. Clients have reported that it’s not efficient to have 20 to 30 independent DMC suppliers, and they would prefer to work with three or four national partners instead.