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Experience + Insight
Coaching Effectivenss = Alliance Strength = Pattern Matching -
Question
How can we leverage tech to make this a coaching tool using our technology? -
Step 1: Creating a Framework
Capturing this insight and putting into a tangible framework. -
Question
How to capture these personas and bring them to our coaches at scale? -
Step 2: Assessment Creation
Created an assessment that captures these personas so that we do the pattern matching for the coaches via our tech. -
Question
How to equip coaches at scale to use this tool? -
Step 3: Making this coach friendly
Partner with product to make this new tool coach friendly + aligned with a solid training. -
Question
How can we gather coach data and feedback to refine the training, assessment, and product experience to verfiy our hypotheses? -
Step 4: Testing
Create a pilot in which I can gather data to test my leap of faith hypotheses via focus groups, collected data, and questionnaires.