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Procure Cisco VoIP hardware
Procure Cisco VoIP demo equipment to include router, voicemail modules and devices -
Acquire product information
Research and organize all supporting documentation for VoIP devices to include phoen manuals, administrator guides, and confiuration examples -
Configure Cisco VoIP system
Design VoIP network and begin configuration of router, voicemail and devices -
Begin testing SCCP devices
Begin testing SCCP phone capabilities and features -
Configure "Extension Mobility"
Configure extension mobility on Cisco 2801 CUCME and 7900 series IP Phones -
Procure SIP devices
Procure Linksys SIP phones and begin testing -
Research marketing materials
Collect Cisco marketing material that defines features and benefits of Cisco VoIP -
Connect system to Nortel switch
Connect the Cisco VoIP system to the Nortel for outbound call testing and dial plan configuration -
Configure Automated Attendant
Begin configuration and testing of custom Automated Attendant scripts for Cisco Unity Express -
Trunking for Cisco VoIP
Configure and test pots and voip trunks for calls between voip and non-voip phone system -
Research cost for new VoIP system
Compare quotes for comparable phone systems and create quotes for Cisco VoIP systems with comparable features and hardware -
Research configuration for inbound calling
Research how to configure the FXS port for inbound calling to an automated attendant dial-in number -
Create Timonium quote
The phone system in Timonium, MD needs to be upgraded / replaced. Create a quote for a Cisco VoIP system to replace the current phone system -
Create VoIP site survey sheet
Create a checklist sheet to be used for phone system site surveys -
Troubleshoot outside call line disconnect issue
Calls that come in from an outside phone to the analog line on the FXS port are not disconnected when the far end caller hangs up -
Finalize Cisco VoIP product marketing documentation
Revise existing documentation to accurately reflect current system offerings. Create new documents to highlight key features and beenfits to the Cisco VoIP offering. -
Compile Cisco VoIP materials to present to internal staff
Collect and review all existing BIG Cisco VoIP documentation and prepare to submit to BIG Sales and Management. -
Site survey in Timonium, MD
Visit Timonium, MD with Ken Jones to collect data on the existing phone system and phone system usage -
Report Timonium, MD findings
After collecting phone system data from Timonium, MD, present findings to team regarding the feasibility of a Cisco VoIP solution at that location. -
Present Cisco VoIP solution to BIG staff
Following the final review of Cisco VoIP documentation and the site survey in Timonium, MD, present the VoIP service offering to BIG Sales and Management.