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On July 8, 1937, Britain implemented its 999 emergency telephone system which served both police and fire departments.
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The loss of aircraft, lives and cargo (especially the US mail), due to mountains, changing weather, and power lines motivated Congress to pass the Civil Aeronautics Act in 1938.
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Glendale Police Department got its first two-way radios in 1940. But the first dispatcher, Virgil Glidden, wasn’t hired until 1949.
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In the United States, the first catalyst for a nationwide emergency telephone number was in 1957, when the National Association of Fire Chiefs recommended use of a single number for reporting fires.
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The President's Commission on Law Enforcement and Administration of Justice recommended that a "single number should be established" nationwide for reporting emergency situations.
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On February 16, 1968, Senator Rankin Fite completed the first 9-1-1 call made in the United States in Haleyville, Alabama. The serving telephone company was then Alabama Telephone Company.
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On February 22, 1968, Nome, Alaska implemented 9-1-1 service.
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In the early 1970s, AT&T began the development of sophisticated features for the 9-1-1 with a pilot program in Alameda County, California.
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n March 1973, the White House's Office of Telecommunications issued a national policy statement which recognized the benefits of 9-1-1, and provided for the establishment of a Federal Information Center.
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In addition, Canada recognized the advantages of a single emergency number and chose to adopt 9-1-1 rather than use a different means of emergency reporting service, thus unifying the concept and giving 9-1-1 international stature.
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By the end of 1976, 9-1-1 was serving about 17% of the population of the United States. In 1979, approximately 26% of the population of the United States had 9-1-1 service
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At the end of the 20th century, nearly 93% of the population of the United States was covered by some type of 9-1-1 service. Ninety-five percent of that coverage was Enhanced 9-1-1. Approximately 96% of the geographic US is covered by some type of 9-1-1.
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October 1, 2001 Phase II of the wireless system allowed the 9-1-1 centers to receive the number of the person calling and the location of the cell site or base station transmitting the call.
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By September 11, 2012 a new wireless system will provide even more precise location information, accurate to the closest 9-1-1 center.
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Work for transportation and utility companies and emergency services. Work in offices. Use computerized dispatch systems, 2-way radios, or CBs. Shift work is common. May work evenings, weekends, and holidays
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Dispatchers make roughly 21k-58k a year.
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The requirement for education to be a dispatcher is to have a high school diploma.
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Dispatchers take distress calls and send emergency teams to people who need help. Some direct fleets of taxis, tow trucks, and utility trucks.
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Mississippi College offers this degree. You can get your Bachelor's degree.
